Ihr Kontaktformular mit direktem Draht zu Westfield Outdoors GmbH

What is your request?

Please choose an option

General question

Spare Part Request

Complaint

Please describe your request.

Your message

Please enter a message.

Is this about a tent or a piece of furniture?

Please choose an option

Tent

Furniture or accessories

Please provide the dimensions/size of your tent

so that we can assist you in the best possible way.

Please select your tent

Please indicate the year of manufacture of your tent.

Bitte geben Sie eine Antwort ein.

Please tell us the dimensions of your tent.

Please enter an answer.

Please specify which piece of furniture you are referring to.

What type of furniture is your piece?

We are very sorry that you have had an issue with a Westfield product.

Please note: We are a manufacturer, not a retailer.

If your product is still within the warranty period, please direct your complaint to the retailer from whom you purchased the product.

Warranty period for tents: 2 years

Warranty period for furniture: 5 years

Thank you very much for your understanding.

Is this about a tent or a piece of furniture?

Please choose an option.

Tent

Furniture or accessories

Please specify which piece of furniture it is.

What kind of furniture is your piece?

Please describe the damage as accurately as possible.

This will help us assist you more quickly.

Your description of the damage

Please enter a response.

Do you have a badge number for us?

This will help us identify your piece of furniture without any doubt.

You can find the badge number either on your product box or on the label of your piece of furniture.

Please enter a response.

Do you have an item number for us? (optional)

This helps us identify your tent without any doubt.

You can find the item number at the beginning of the zipper, where the ASS valve is installed.

Please enter a response.

Please optionally provide additional information

Please specify the year the tent was manufactured

Bitte geben Sie eine Antwort ein.

Please specify the tent’s item number

Bitte geben Sie eine Antwort ein.

Please specify the size / dimensions of the tent

Bitte geben Sie eine Antwort ein.

Please use the grid to indicate where the damage on your tent is located.

Where is the damage on your tent?

Please enter a response.

Please provide the coordinates of the damage. You can find them on the coordinate system in the image above. Valid entries are, for example, A13 or O35.

Would you like to provide any additional details about the location of the damage?

Please enter a response.

Please provide only information here that relates to the location of the damage. In the next step, you can describe the damage in more detail. For example: The damage extends from squares A3 to A7.

Please use the grid to indicate where the damage on your tent is located.

Where is the damage on your tent?

Please enter a response.

Please provide the coordinates of the damage. You can find them on the coordinate system in the image above. Valid entries are, for example, A13 or O35.

Would you like to provide any additional details about the location of the damage?

Please enter a response.

Please provide only information here that relates to the location of the damage. In the next step, you can describe the damage in more detail. For example: The damage extends from squares A3 to A7.

Please use the grid to indicate where the damage on your tent is located.

Where is the damage on your tent?

Please enter a response.

Please provide the coordinates of the damage. You can find them on the coordinate system in the image above. Valid entries are, for example, A13 or O35.

Would you like to provide any additional details about the location of the damage?

Please enter a response.

Please provide only information here that relates to the location of the damage. In the next step, you can describe the damage in more detail. For example: The damage extends from squares A3 to A7.

Please use the grid to indicate where the damage on your tent is located.

Where is the damage on your tent?

Please enter a response.

Please provide the coordinates of the damage. You can find them on the coordinate system in the image above. Valid entries are, for example, A13 or O35.

Would you like to provide any additional details about the location of the damage?

Please enter a response.

Please provide only information here that relates to the location of the damage. In the next step, you can describe the damage in more detail. For example: The damage extends from squares A3 to A7.

Please use the grid to indicate where the damage on your tent is located.

Where is the damage on your tent?

Please enter a response.

Please provide the coordinates of the damage. You can find them on the coordinate system in the image above. Valid entries are, for example, A13 or O35.

Would you like to provide any additional details about the location of the damage?

Please enter a response.

Please provide only information here that relates to the location of the damage. In the next step, you can describe the damage in more detail. For example: The damage extends from squares A3 to A7.

Please use the grid to indicate where the damage on your tent is located.

Where is the damage on your tent?

Please enter a response.

Please provide the coordinates of the damage. You can find them on the coordinate system in the image above. Valid entries are, for example, A13 or O35.

Would you like to provide any additional details about the location of the damage?

Please enter a response.

Please provide only information here that relates to the location of the damage. In the next step, you can describe the damage in more detail. For example: The damage extends from squares A3 to A7.

Please use the grid to indicate where the damage on your tent is located.

Where is the damage on your tent?

Please enter a response.

Please provide the coordinates of the damage. You can find them on the coordinate system in the image above. Valid entries are, for example, A13 or O35.

Would you like to provide any additional details about the location of the damage?

Please enter a response.

Please provide only information here that relates to the location of the damage. In the next step, you can describe the damage in more detail. For example: The damage extends from squares A3 to A7.

Please use the grid to indicate where the damage on your tent is located.

Where is the damage on your tent?

Please enter a response.

Please provide the coordinates of the damage. You can find them on the coordinate system in the image above. Valid entries are, for example, A13 or O35.

Would you like to provide any additional details about the location of the damage?

Please enter a response.

Please provide only information here that relates to the location of the damage. In the next step, you can describe the damage in more detail. For example: The damage extends from squares A3 to A7.

Please use the grid to indicate where the damage on your tent is located.

Where is the damage on your tent?

Please enter a response.

Please provide the coordinates of the damage. You can find them on the coordinate system in the image above. Valid entries are, for example, A13 or O35.

Would you like to provide any additional details about the location of the damage?

Please enter a response.

Please provide only information here that relates to the location of the damage. In the next step, you can describe the damage in more detail. For example: The damage extends from squares A3 to A7.

Please use the grid to indicate where the damage on your tent is located.

Where is the damage on your tent?

Please enter a response.

Please provide the coordinates of the damage. You can find them on the coordinate system in the image above. Valid entries are, for example, A13 or O35.

Would you like to provide any additional details about the location of the damage?

Please enter a response.

Please provide only information here that relates to the location of the damage. In the next step, you can describe the damage in more detail. For example: The damage extends from squares A3 to A7.

Please use the grid to indicate where the damage on your tent is located.

Where is the damage on your tent?

Please enter a response.

Please provide the coordinates of the damage. You can find them on the coordinate system in the image above. Valid entries are, for example, A13 or O35.

Would you like to provide any additional details about the location of the damage?

Please enter a response.

Please provide only information here that relates to the location of the damage. In the next step, you can describe the damage in more detail. For example: The damage extends from squares A3 to A7.

Please use the grid to indicate where the damage on your tent is located.

Where is the damage on your tent?

Please enter a response.

Please provide the coordinates of the damage. You can find them on the coordinate system in the image above. Valid entries are, for example, A13 or O35.

Would you like to provide any additional details about the location of the damage?

Please enter a response.

Please provide only information here that relates to the location of the damage. In the next step, you can describe the damage in more detail. For example: The damage extends from squares A3 to A7.

Please describe the damage as accurately as possible.

Your description of the damage

Please enter a response.

Do you have a badge number for us?

This will help us identify your product without any doubt, allowing us to assist you even better.

You can find the batch number either on your product box or on the label of your tent.

Please enter a response.

Please upload your proof of purchase here and provide your purchase date.

Please provide your purchase date.

Please choose a date.

You can upload up to 2 files.

Place your file here or click

Accepts PNG, JPEG, PDF

Please upload photos of the damage here.

You can upload up to 4 files.

Place your file here or click

Accepts PNG, JPEG, PDF

Please enter your contact details here.

First name

Please provide your first name.

Last name

Please provide your last name.

Email address

Please enter a valid email address.

Phone number

Please enter a valid phone number.

Address

Please enter a valid address.

I have read the privacy policy and agree to the processing of my data.

What is your request?

Please describe your request.

Is this about a tent or a piece of furniture?

Please provide the dimensions/size of your tent

Please specify which piece of furniture you are referring to.

Please specify which table it is.

Please specify which chair it is.

Please specify which accessory it is

We are very sorry that you have had an issue with a Westfield product.

Please note: We are a manufacturer, not a retailer.

If your product is still within the warranty period, please direct your complaint to the retailer from whom you purchased the product.

Warranty period for tents: 2 years

Warranty period for furniture: 5 years

Thank you very much for your understanding.

Is this about a tent or a piece of furniture?

Please specify which piece of furniture it is.

Please specify which chair it is.

Please specify which accessory it is

Please specify which table it is.

Please describe the damage as accurately as possible.

This will help us assist you more quickly.

Do you have a badge number for us?

Do you have an item number for us? (optional)

Please specify which tent it is.

Please optionally provide additional information

Please use the grid to indicate where the damage on your tent is located.

Please use the grid to indicate where the damage on your tent is located.

Please use the grid to indicate where the damage on your tent is located.

Please use the grid to indicate where the damage on your tent is located.

Please use the grid to indicate where the damage on your tent is located.

Please use the grid to indicate where the damage on your tent is located.

Please use the grid to indicate where the damage on your tent is located.

Please use the grid to indicate where the damage on your tent is located.

Please use the grid to indicate where the damage on your tent is located.

Please use the grid to indicate where the damage on your tent is located.

Please use the grid to indicate where the damage on your tent is located.

Please use the grid to indicate where the damage on your tent is located.

Please describe the damage as accurately as possible.

Do you have a badge number for us?

Please upload your proof of purchase here and provide your purchase date.

Please upload photos of the damage here.

Please enter your contact details here.

Error

Sorry, your response could not be sent. Please check your internet connection.